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Our Mission

The International Practice Management Association is your primary resource for information and education on the management of practice support professionals including paralegals in law firms, corporations, and law departments globally. Its mission is to advocate for the effective use and management of these professionals, to promote and enhance the proficiency and professionalism of its members, and to provide practical resources and cutting-edge solutions to the membership, the legal industry, and the public at large on the value of utilization and management of practice support professionals.


In addition to website resources and local and association-wide networking opportunities, IPMA strives to provide professional education to its members in a variety of ways. IPMA's Management Resources Committee has designed a webinar series highlighting the most popular topics from the most recent Annual Conference program, and featuring experienced law firm managers as presenters. These one-hour webinars will be presented bimonthly, and members can conveniently participate from your own offices without a need to travel.

IPMA members have free access to recordings of past webinars. Access past recorded webinars by clicking here.

Non-members may purchase recordings of past webinars by contacting IPMA headquarters via email or by phone at 404-467-6757.

Upcoming Webinars

Perfecting Your LinkedIn Profile: Part I

Date: Wednesday, February 10
Time: 3:00 - 4:00 pm ET

Recently Recorded Webinars

Part II: Best Practices for Docketing Professionals in the Age of COVID-19

Presenters: Joeseph C. Scott, J.D., Attorney & Chief Strategy Officer, American LegalNet
                   Daniel H. Abrahamian, Esq., Court Rules Managing Attorney, American LegalNet
                   Kevin Pray, M.B.A., Senior Director of Product Development, American LegalNet
                   Audrey Priolo, Esq., Litigation Procedure Attorney, American LegalNet

Part I of the discussion scratched the surface of COVID-19's impact on remote work and litigation workflow. Part II will continue the discussion and dive deeper into the impact of changing Court Rules and workflow disruptions. 

Perfecting Your LinkedIn Profile

Presenters: Francesca Householder, Senior Marketing & Business Development Coordinator, 
Wolf Greenfield
                   Cassie Najjar, Marketing & Communications Manager, Wolf Greenfield

Establishing and maintaining your LinkedIn presence is a key aspect of personal branding. LinkedIn can lead to job opportunities, networking opportunities, and more. In this session, you’ll learn tactical tips for improving/optimizing your LinkedIn profile. Learn why LinkedIn is important, the elements of creating a strong profile (including examples for inspiration), and how to maintain an active LinkedIn presence. Utilize the session as a workshop and make profile updates in the moment, or soak in the tips and make updates later. Either way, you’ll walk away with simple action items that will improve your personal LinkedIn profile. 

Hot Topics in Recruiting

Presenters: Brandy Anness, Director of Legal Recruiting, Trustpoint.One
                   Trish Alatorre-Ridings, Senior Director, Trustpoint.One

Employees are seeking the experience - from organizational culture, to job responsibilities, to advancement and mentoring. What programs are in place for matching tasks and skill levels? Do you offer flexible work arrangements? What are employees looking for with their current employer or in their next opportunity? Even before this pandemic, there has been a shift with hiring and more importantly retention of employees. What do you need as an organization to draw top talent? Have you made the mind shift from "we need this skill" to "we offer this"? What is the focus of your branding and culture?

Strengthening Resilience and Navigating Challenge and Change Through the Practice of Mindfulness


Presenter: Brenda Fingold, Certified MBSR Teacher, Assistant Director, Workplace and Leadership Education, Brown University School of Public Health

Mindfulness is a quality of awareness that is purposeful, clear, and available to meet whatever arises moment-to-moment. It is especially useful during tough times since mindfulness practice increases resilience and promotes steadiness during uncertainty and change. Mindfulness is also an evidence-based practice for working and living with more ease, effectiveness, and sustained well-being. An article in the Harvard Business Review makes the case that mindfulness is a "must have" for professionals "to keep our brains healthy, to support self-regulation and effective decision-making capacities and to protect ourselves from toxic stress. 

Best Practices for Docketing Professionals in the Age of COVID-19

Presenters: Joseph C. Scott, J.D, Chief Strategy Officer, American LegalNet
                   Daniel H. Abrahamian, Esq., Court Rules Managing Attorney, American LegalNet
                   Kevin Pray, M.B.A., Senior Director of Product Development, American LegalNet
The presenters have been speaking on the topic of Best Practices for Docketing Professionals for several years and now with the shifting landscape and unprecedented changes in law firms due to COVID-19, they are focusing their presentation on the Court Rules and the related Best Practices - particularly as impacted by COVID-19. When COVID-19 forced all of us to immediately start working remotely we learned that Best Practices in dealing with the Court Rules and internal Process and Procedures were more important than ever, so there has never been a better time to review and remind you of how to handle the overwhelming number of Court Rules changes while dealing with the workflow disruptions from COVID-19.

“Is Sexual Orientation and Gender Identity Discrimination Protected by Title VII?”

Presenters: Jennifer Hostetler, Associate, Lewis Roca Rothgerber & Christie LLP
                   Howard Cole, Partner, Lewis Roca Rothgerber & Christie LLP

The U.S. Supreme Court heard oral argument in October 2019 as to whether Title VII protects employees discriminated against based upon sexual orientation and gender identity.  With a decision anticipated from the U.S. Supreme Court by summer answering this hotly debated question, the webinar will discuss the background on the issue, the EEOC’s position, current protections for LGBTQ employees, and the potential impact of the decision on employers. 

Developing a Paralegal Orientation Program

Presenter: Tracy Schumm, Director of Legal Professionals and Professional Services, Snell & Wilmer L.L.P.

Job offered and accepted! Now what? You just put a ton of effort into recruit outstanding talent: selling your company culture, benefits, training and development, etc. All new employees have the expectation that your company will deliver on the promises made during the recruiting process. We need to pay just as much attention (if not more) to our onboarding and orientation process for our new hires.  In this session, we will discuss planning an effective onboarding process for new hires, creating and implementing a mentoring program, creating individualized training and development plans, and identifying creative ways to extend company onboarding outside the first 90 days.