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Our Mission

The International Practice Management Association (IPMA) is the primary source of information and education for managers in law firms, corporations, and law departments. We provide an inclusive community that promotes and enhances the proficiency and professionalism of our members. We deliver practical resources and cutting-edge solutions on the value and management of professionals in the legal environment.

Session Descriptions

This year's three-day educational program features hot topics, latest trends, and current issues that affect how we manage practice support professionals. Whether you manage paralegals, litigation support, docketing, or other revenue-generating functions, you'll find the information you're seeking among programming on human resources, technology and innovation, communications, organizational management, and career development. Many thanks to the IPMA Conference Committee, chaired by Patty Maxwell, for their efforts in developing this outstanding program!

General Sessions

Keeping Your Team Together

SPEAKER: Joy Baldridge, President & Founder, Baldridge Seminars International

Wednesday, October 13, 12:30 pm - 1:10 pm

Session Sponsor: Trustpoint.One


Innovation and Technology in Law

SPEAKER: Maya Markovich, Chief Growth Officer, NextLaw Labs

Wednesday, October 13, 4:00 pm - 4:40 pm


Whine with Wine

SPEAKERS: Alexis Fitzjohn, Senior Manager, Corporate Services, Fasken 
                     Anna Gutierrez, Trademark Practice Support Manager, Fenwick & West LLP
                     Angela King, Manager, Paralegal Services, Dentons

Wednesday, October 13, 6:00 pm - 8:00 pm


Collaborative Leadership in a Virtual Legal Environment

SPEAKER: Amber Hunt, President, Legal Talent Solutions, Trustpoint.One

Thursday, October 14, 11:00 am - 11:50 am


IPMA Talk Live!

MODERATOR: Brian Bernhard, Office Administrator, Dentons

Get ready for a new take on the IPMA Talk Live Roundtables! Trust us, you won't want to miss this general session. IPMA members will be acting out common situations you find yourself in all the time. Then you'll benefit from the open discussions about these situations and potential solutions.

Thursday, October 14, 3:30 pm - 4:30 pm


Diversity & Inclusion


Friday, October 15, 11:00 am - 11:54 am



SPEAKER: Heather Younger, Author, Keynote Speaker, Podcast Host and CEO & Founder, Employee Fanatix

Friday, October 15, 3:30 pm - 4:10 pm

Breakout Sessions

Evaluation Cycle Panel

SPEAKERS: Kathy Anderson, Manager, Corporate Services, Bennett Jones LLP
Gary Meluish, Manager of Litigation Support Services, Ballard Spahr LLP
                      Tracy Schumm, Director of Legal Professionals/Professional Services, Snell & Wilmer LLP

Wednesday, October 13, 2:10 pm - 2:50 pm


A Leader's Role in Times of Change

SPEAKER: Michele Bush, CEO & Owner, Meglyn Consulting

Wednesday, October 13, 2:10 pm - 2:50 pm

Session Sponsor: 

How Does Remote Work Fit into our Culture?

SPEAKER: Katherine Simmons, Office & Paralegal Manager, Marks, O'Neill, O'Brien, Doherty & Kelly, P.C.

Wednesday, October 13, 2:10 pm - 2:50 pm


The Soultionist Mindset: Where Legal Project Management Meets Legal Operation Creating the Future Paraprofessional

SPEAKER: Carl Morrison, Manager of Legal Services, The Cosmopolitan of Las Vegas

Thursday, October 14, 12:20 pm - 1:00 pm

Session Sponsor: 


The Delaware Update

SPEAKER: Alan Stachura, Senior Manager of Government Relations, CT Corporations

Thursday, October 14, 12:20 pm - 1:00 pm

Session Sponsor:  

Impact of CyberSecurity on Proprietary Data


Thursday, October 14, 12:20 pm - 1:00 pm

Session Sponsor: 


Recruiting Panel

SPEAKERS: Trish Alatorre-Ridings, Senior Director/Legal Solutions, Trustpoint.One
                      Cathy Boette, Director of Paraprofessional Programs, Nelson Mullins Riley Scarborough
                      Tanisia Charles, Recruiting Manager, Jones Day 

Thursday, October 14, 2:00 pm - 2:40 pm

Session Sponsor: Trustpoint.One

Work from Anywhere, but Not There

MODERATOR: Carol Van Buren, Director of Paralegal Services, Perkins Coie LLP
: Rhiannon Schmieg, HR Policy & Compliance Consultant, Perkins Coie LLP

Thursday, October 14, 2:00 pm - 2:40 pm

Session Sponsor: 


Knowledge is Power so Pass it Along

SPEAKERS: Brendy Belony, Paralegal Supervisor & Training Coordinator, Perkins Coie LLP
                      Patricia "Patty" Maxwell, Litigation Specialist, Arnold & Porter LLP
                      Laura Porter, Manager, Corporate Secretariat, OMERS
Thursday, October 14, 2:00 pm - 2:40 pm

Session Sponsor: 

Hot Topics in HR- Canada


Friday, October 15, 12:10 pm - 12:50 pm


Hot Topics in HR- USA

SPEAKERS: Craig Hardesty, Regional Human Resources Manager, Jones Day

Friday, October 25, 12:10 pm - 12:50 pm

Session Sponsor: 

Pre-conference Events

Managerial Skills Seminar

SPEAKERSGary Melhuish, Manager of  Litigation Support Services, Ballard Spahr LLP

The IPMA Managerial Skills Seminar is designed to develop and refine practical managerial skills involved in the supervision of paralegals, litigation support, docket, technology, and other legal practice support professionals. This full-day program is the first and only seminar designed by and for active practice support managers and presented by IPMA members. Both new and experienced managers will learn valuable management, team building, and communication skills essential to supervision in a legal organization. Subjects covered include recruitment and retention, orientation, evaluations, training programs, performance management, and positioning your program for success.

Thursday, October 7, 12:00 pm - 4:00 pm 
Friday, October 8, 12:00 pm - 4:00 pm