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Our Mission
The International Practice Management Association (IPMA) is the premier resource for information and education on the management of paralegals and other practice support professionals in law firms, corporations and law departments globally. Its mission is to advocate for the effective use and management of these professionals, to promote and enhance the proficiency and professionalism of its members, and to provide thought leadership to the membership, the legal industry, and the public at large on the value of utilization and management of paralegals and other practice support professionals.Managerial Skills Seminar
The IPMA Managerial Skills Seminar is designed to develop and refine practical managerial skills involved in the supervision of paralegals, litigation support, docket, technology, and other legal practice support professionals. This full-day program is the first and only seminar designed by and for active practice support managers and presented by IPMA members.
Both new and experienced managers will learn valuable management, team building, and communication skills essential to supervision in a legal organization. Subjects covered include recruitment and retention, orientation, evaluations, training programs, performance management, and positioning your program for success.
This information-packed seminar will provide a forum to share, grow, and improve. Become a better manager, mentor, and promoter of your paralegals, litigation support, docket, technology, or other legal practice support teams by attending the IPMA Managerial Skills Seminar this year!
To supplement the seminar experience, each participant receives a CD containing hundreds of sample forms and informational articles to assist in running their program. Prior year materials are available for purchase by contacting IPMA headquarters.
Upcoming Seminars
Managerial Skills Seminar
April 2020
Washington, D.C.
Check back for more information!
Program Description
Attendees will find this seminar a unique opportunity to review their own supervisory style and discuss new ideas in an environment that encourages sharing real-life experiences. Prior attendees have commented on how the seminar helped them "pull it all together" and how spending a day away from the frequent interruptions of the office permitted them to come up with action plans on how to improve their programs. The variety of experiences of the instructors and attendees insures that there are perspectives from different types and sizes of organizations.
Agenda
| 8:00 – 8:30 AM | Registration & Continental Breakfast |
| 8:30 – 8:35 AM | Introductions & Announcements |
| 8:35 – 9:00 AM | Icebreaker |
| 9:00 – 10:00 AM | What It Takes to Lead Leadership Establishing Credibility Setting Goals Negotiating Continuous Self Improvement Continue to Be You |
| 10:00 – 10:15 AM | Break |
| 10:15 – 11:45 AM | Recruitment Temporary or Full-Time, What Do You Need? Outsourcing Convincing Administration You Need More Staff Interviewing Techniques Checking References Group Discussion |
| 11:45 – 12:15 PM | Orientation Programs Structuring Streamlining Process |
| 12:15 – 1:00 PM | Lunch |
| 1:00 – 1:20 PM | Successful Delegation Getting People to Follow Through |
| 1:20 – 1:50 PM | Training Programs Determining Training Needs Identifying Training Resources |
| 1:50 – 2:50 PM | Coaching, Criticism and Evaluations Coaching Positive Change Evaluation Meetings Group Discussion |
| 2:50 – 3:05 PM | Break |
| 3:05 – 4:05 PM | Performance Management Absenteeism/Tardiness Terminating an Employee |
| 4:05 – 5:05 PM | Positioning Your Program for Success Creating Your Plan Program Structure Promoting Your Paralegals Recognition Programs |
| 5:05 – 5:30 PM | Wrap Up |