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Our Mission

The International Practice Management Association (IPMA) is the primary source of information and education for managers in law firms, corporations, and law departments. We provide an inclusive community that promotes and enhances the proficiency and professionalism of our members. We deliver practical resources and cutting-edge solutions on the value and management of professionals in the legal environment.

Managerial Skills Seminar

The IPMA Managerial Skills Seminar is designed to develop and refine practical managerial skills involved in the supervision of paralegals, litigation support, docket, technology, and other legal management professionals. This two-day program is the first and only seminar designed by and for active managers in law firms and presented by IPMA members.

Both new and experienced managers will learn valuable management, team building, and communication skills essential to supervision in a legal organization. Subjects covered include recruitment and retention, orientation, evaluations, training programs, performance management, and positioning your program for success.

This information-packed seminar will provide a forum to share, grow, and improve. Become a better manager, mentor, and promoter of your paralegals, litigation support, docket, technology, or other legal support teams by attending the IPMA Managerial Skills Seminar this year!

To supplement the seminar experience, each participant receives a CD containing hundreds of sample forms and informational articles to assist in running their program. Prior year materials are available for purchase by contacting IPMA headquarters.


Upcoming Seminars

April 29, 2021
12:00 - 4:00 pm ET

April 30, 2021
12:00 - 4:00 pm ET




 

Program Description

Attendees will find this seminar a unique opportunity to review their own supervisory style and discuss new ideas in an environment that encourages sharing real-life experiences. Prior attendees have commented on how the seminar helped them "pull it all together" and how spending a day away from the frequent interruptions of the office permitted them to come up with action plans on how to improve their programs. The variety of experiences of the instructors and attendees insures that there are perspectives from different types and sizes of organizations.
 


Agenda

Skills Part I:
12:00 – 12:05 PM Introductions & Announcements
   
12:05 – 12:30 PM Icebreaker
   
12:30 – 1:30 PM What It Takes to Lead
Leadership
Establishing Credibility
Setting Goals
Negotiating
Continuous Self Improvement
Continue to Be You
   
1:30 – 1:45 PM Break
   
1:45 – 3:15 PM Recruitment
Temporary or Full-Time, What Do You Need?
Outsourcing
Convincing Administration You Need More Staff
Interviewing Techniques
Checking References
Group Discussion
   
3:15 – 3:45 PM Orientation Programs
Structuring
Streamlining Process


Skills Part II:
12:00 - 12:20 PM  Successful Delegation
Getting People to Follow Through
   
12:20 - 12:50 PM  Training Programs
Determining Training Needs
Identifying Training Resources
   
12:50 – 1:50 PM Coaching, Criticism and Evaluations
Coaching Positive Change
Evaluation Meetings
Group Discussion
   
1:50 – 2:10 PM Break
   
2:10 – 3:10 PM Performance Management
Absenteeism/Tardiness
Terminating an Employee
   
3:10 – 3:50 PM Positioning Your Program for Success
Creating Your Plan
Program Structure
Promoting Your Paralegals
Recognition Programs
   
3:50 – 4:00 PM Wrap Up


Faculty
 

Angela King, Manager, Paralegal Services, Dentons US LLP, Washington, D.C.
Angela King is the Manager, Paralegal Services based in the Washington, D.C. office for global law firm, Dentons US LLP. She works with the Director & Management Team in overseeing the Paralegal Services program and creating, implementing, and aligning the firm wide mission of the paralegal program with the firm's overall strategic objectives. She is also responsible for the daily supervision of almost 20 Paralegal Services team members within a wide range of practice areas in the Washington, D.C., Dallas and Houston offices. Dentons' Paralegal Services program consists of 100+ paralegals, case assistants, analysts and other timekeepers supporting lawyer and other professionals in twenty-three (23) offices in the United States. King has over 20 years of legal experience, in the Government Contracts, Administrative Law and Litigation practice industries.
   
Gary Melhuish, Manager of Litigation Support Services, Ballard Spahr LLP, Philadelphia, PA
Gary Melhuish is the Manager of Litigation Support Services in the Philadelphia office of Ballard Spahr, LLP. Prior to joining this firm in 2006, he was the Legal Assistant Director in the Washington, D.C. office of Fried, Frank, Harris, Shriver & Jacobson LLP. Gary has over 30 years' experience as a paralegal including more than 20 years as a paralegal manager. He is a Past President of the International Paralegal Management Association (IPMA). He was Adjunct Faculty at the Georgetown University Paralegal Studies Program from 2002 through 2005 where he taught Legal Ethics and Legal Technology. Gary is former member of the ABA's Approval Commission of the Standing Committee on Paralegals and serves on the National Federation of Paralegal Association's PACE Advisory Committee.
   
Angela Monroe, Paralegal Services Administrator, Dentons US LLP, Atlanta, GA
Angela Monroe is the Paralegal Services Administrator, based in Atlanta, Georgia office for global law firm, Dentons US LLP.  As a Paralegal Services Administrator, Angela works with the Director & Management Team in overseeing the Paralegal Services program implementing, and aligning the firm wide mission of the paralegal program with the firm's overall strategic objectives. She is also responsible for the daily supervision of 31 Paralegal Services team members within a wide range of practice areas in the Atlanta, New Jersey and New York offices. Dentons' Paralegal Services program consists of 100+ paralegals, case assistants, analysts and other timekeepers supporting lawyer and other professionals in twenty-three (23) offices in the U.S. Monroe has 25 years of legal experience, in the litigation practice area and is a Certified Litigation Support Project Manager.
   
Laura Porter, Manager, Corporate Secretariat, OMERS
Over 20 years of experience in a legal environment. Prior to joining OMERS in 2014, was a Manager and Senior law clerk at a Toronto law firm whose duties included department administrative matters, staffing, developing, implementing departmental policies and procedures, providing information regarding corporate procedures, conducting seminars for students and lawyers and monitoring workflow. Corporate and security matters including, incorporation, amendments, amalgamations, continuances, revivals, asset and share transactions, reorganizations, corporate record keeping, drafting closing agendas, agreements, prospectus documents, coordinating complex transactions, regulatory filings for SEDAR and SEDI including preparation of public filing documents.