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Our Mission

The International Practice Management Association (IPMA) is the premier resource for information and education on the management of paralegals and other practice support professionals in law firms, corporations and law departments globally. Its mission is to advocate for the effective use and management of these professionals, to promote and enhance the proficiency and professionalism of its members, and to provide thought leadership to the membership, the legal industry, and the public at large on the value of utilization and management of paralegals and other practice support professionals.

Agenda

This year's three-day educational program features hot topics, latest trends, and current issues that affect how we manage practice support professionals. Whether you manage paralegals, litigation support, docketing, or other revenue-generating functions, you'll find the information you're seeking among programming on human resources, technology and innovation, communications, organizational management, and career development. Many thanks to the IPMA Conference Committee, chaired by Gary Melhuish, for their efforts in developing this outstanding program!


Schedule At-A-Glance

  Tuesday, October 22, 2019
7:00 am - 2:00 pm Registration Open
8:00 am - 5:30 pm Pre-conference: Managerial Skills Seminar
 
  Wednesday, October 23, 2019
7:30 am - 9:30 am
2:00 pm - 7:00 pm
Registration Open
8:00 am - 12:00 pm Pre-conference: Master Class- Developing Internal Training Programs
12:30 - 1:30 pm Leadership Development
1:45 - 2:45 pm Board of Directors Meeting
3:00 - 4:15 pm First-Time Attendee Orientation
4:30 - 4:45 pm Welcome & Opening Remarks
4:45 - 6:00 pm Opening Keynote: How We Influence Others and What Has Influence Over Us, Merit Gest
6:00 - 7:00 pm Welcome Reception & Expo Grand Opening
 
  Thursday, October 24, 2019
7:30 am - 5:30 pm Registration Open
7:30 am - 6:00 pm Exhibit Hall Open
7:30 - 8:30 am Continental Breakfast in Expo Hall
8:30 - 9:45 am Morning Keynote: The Future of Work: Leading a Multi-Generational Workforce, Aaron Levy
9:45 - 10:30 am Refreshment Break in Expo Hall
10:30 - 11:45 am Workshop Session 1
  Creating a Successful Team Assistant Program- How to Grow Your Own Assistants Discovery Topics for the loT and Smart Devices Complexities in the Global Legal Environment
11:45 am - 1:15 pm Lunch on Your Own
1:15 - 2:30 pm Workshop Session 2
  Recruitment & Interviewing- How to Use the Latest Technology Ethical Issues Raised by the Use of the Cloud in the Law Firm Dealing with Alcoholism in the Workplace
2:30 - 3:00 pm Refreshment Break in Expo Hall
3:00 - 4:15 pm General Session- IPMA Talk Live!
4:15 - 5:30 pm Workshop Session 3
  HR Topics in Canada
Substances in the Workplace
HR Topics in the US
Substances in the Workplace
 
  Friday, October 25, 2019
7:30 am - 12:15 pm Registration Open
7:30 am - 12:15 pm Exhibit Hall Open
7:30 - 8:30 am Continental Breakfast in Expo Hall
8:30 - 9:45 am Morning Keynote: Mental Health 102, Tracy Daniels
9:45 - 10:30 am Refreshment Break in Expo Hall
10:30 - 11:45 am Workshop Session 4
  Developing a Paralegal Orientation Program Supervising a Remote Workforce Panel Leadership- From the Front, Middle and Back in an Evolving Workplace
11:45 am - 12:15 pm Expo Hall Break
12:15 - 2:00 pm Annual Business Meeting and Luncheon
2:00 - 3:15 pm Workshop Session 5
  Hybrid Paralegals: How to Supervise Paralegals who Perform Secretarial Duties Legal Project Management Mental Health First Aid
 
3:15 - 3:30 pm Refreshment Break
3:30 - 4:45 pm Closing Keynote: Quit and Stayed- Re-engaging You and Your Team, Ruth Alexandor
4:45 - 5:15 pm Raffle & Closing Remarks
6:00 - 9:00 pm Closing Night Party, sponsored by CT Corporation