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The International Practice Management Association (IPMA) is the primary source of information and education for managers in law firms, corporations, and law departments. We provide an inclusive community that promotes and enhances the proficiency and professionalism of our members. We deliver practical resources and cutting-edge solutions on the value and management of professionals in the legal environment.Agenda
This year's three-day educational program features hot topics, latest trends, and current issues that affect how we manage practice support professionals. Whether you manage paralegals, litigation support, docketing, or other revenue-generating functions, you'll find the information you're seeking among programming on human resources, technology and innovation, communications, organizational management, and career development. Many thanks to the IPMA Conference Committee, chaired by Gary Melhuish, for their efforts in developing this outstanding program!
Schedule At-A-Glance
| Tuesday, October 22, 2019 | |||||
| 7:00 am - 2:00 pm | Registration Open | ||||
| 8:00 am - 5:30 pm | Pre-conference: Managerial Skills Seminar | ||||
| Wednesday, October 23, 2019 | |||||
| 7:30 am - 9:30 am 2:00 pm - 7:00 pm |
Registration Open | ||||
| 8:00 am - 12:00 pm | Pre-conference: Master Class- Developing Internal Training Programs | ||||
| 12:30 - 1:30 pm | Leadership Development | ||||
| 1:45 - 2:45 pm | Board of Directors Meeting | ||||
| 3:00 - 4:15 pm | First-Time Attendee Orientation | ||||
| 4:30 - 4:45 pm | Welcome & Opening Remarks | ||||
| 4:45 - 6:00 pm | Opening Keynote: How We Influence Others and What Has Influence Over Us, Merit Gest | ||||
| 6:00 - 7:00 pm | Welcome Reception & Expo Grand Opening | ||||
| Thursday, October 24, 2019 | |||||
| 7:30 am - 5:30 pm | Registration Open | ||||
| 7:30 am - 6:00 pm | Exhibit Hall Open | ||||
| 7:30 - 8:30 am | Continental Breakfast in Expo Hall | ||||
| 8:30 - 9:45 am | Morning Keynote: The Future of Work: Leading a Multi-Generational Workforce, Aaron Levy | ||||
| 9:45 - 10:30 am | Refreshment Break in Expo Hall | ||||
| 10:30 - 11:45 am | Workshop Session 1 | ||||
| Creating a Successful Team Assistant Program- How to Grow Your Own Assistants | Discovery Topics for the loT and Smart Devices | Complexities in the Global Legal Environment | |||
| 11:45 am - 1:15 pm | Lunch on Your Own | ||||
| 1:15 - 2:30 pm | Workshop Session 2 | ||||
| Recruitment & Interviewing- How to Use the Latest Technology | Ethical Issues Raised by the Use of the Cloud in the Law Firm | Dealing with Alcoholism in the Workplace | |||
| 2:30 - 3:00 pm | Refreshment Break in Expo Hall | ||||
| 3:00 - 4:15 pm | General Session- IPMA Talk Live! | ||||
| 4:15 - 5:30 pm | Workshop Session 3 | ||||
| HR Topics in Canada Substances in the Workplace |
HR Topics in the US Substances in the Workplace |
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| Friday, October 25, 2019 | |||||
| 7:30 am - 12:15 pm | Registration Open | ||||
| 7:30 am - 12:15 pm | Exhibit Hall Open | ||||
| 7:30 - 8:30 am | Continental Breakfast in Expo Hall | ||||
| 8:30 - 9:45 am | Morning Keynote: Mental Health 102, Tracy Daniels | ||||
| 9:45 - 10:30 am | Refreshment Break in Expo Hall | ||||
| 10:30 - 11:45 am | Workshop Session 4 | ||||
| Developing a Paralegal Orientation Program | Supervising a Remote Workforce Panel | Leadership- From the Front, Middle and Back in an Evolving Workplace | |||
| 11:45 am - 12:15 pm | Expo Hall Break | ||||
| 12:15 - 2:00 pm | Annual Business Meeting and Luncheon | ||||
| 2:00 - 3:15 pm | Workshop Session 5 | ||||
| Hybrid Paralegals: How to Supervise Paralegals who Perform Secretarial Duties | Legal Project Management | Mental Health First Aid |
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| 3:15 - 3:30 pm | Refreshment Break | ||||
| 3:30 - 4:45 pm | Closing Keynote: Quit and Stayed- Re-engaging You and Your Team, Ruth Alexandor | ||||
| 4:45 - 5:15 pm | Raffle & Closing Remarks | ||||
| 6:00 - 9:00 pm | Closing Night Party, sponsored by CT Corporation | ||||