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Our Mission

The International Practice Management Association (IPMA) is the premier resource for information and education on the management of paralegals and other practice support professionals in law firms, corporations and law departments globally. Its mission is to advocate for the effective use and management of these professionals, to promote and enhance the proficiency and professionalism of its members, and to provide thought leadership to the membership, the legal industry, and the public at large on the value of utilization and management of paralegals and other practice support professionals.

Agenda

This year's three-day educational program features hot topics, latest trends, and current issues that affect how we manage practice support professionals. Whether you manage paralegals, litigation support, docketing, or other revenue-generating functions, you'll find the information you're seeking among programming on human resources, technology and innovation, communications, organizational management, and career development. Many thanks to the IPMA Conference Committee, co-chaired by Marcia Bibb and Cathy Boette, for their efforts in developing this outstanding program!
 

INSPIRING KEYNOTES

Sunjay Nath travels globally sharing insights on leadership and performance. He is best known for his trademark, “The 10-80-10 Principle” which is a framework that helps individuals and teams improve performance. This methodology combines best practices with small wins to help people empower themselves. Sunjay was a founding Vice President of an e-learning company based in Toronto that has gone on to become a multimillion-dollar company. He started an international speaking business when he was 19. As a speaker, Sunjay has travelled extensively and addressed in person well over 1,000,000 people around the world since 1995. In 2005, Sunjay became the youngest Canadian (and third youngest in the world) ever to earn his CSP (Certified Speaking Professional). The CSP is the highest internationally recognized designation that a speaker can aspire to achieve.

Caroline Ceniza-Levine is set to wrap up the IPMA's upcoming conference on Friday, October 19 with The Surprising First Step To Breakthrough Career Success. Caroline is a career and business expert, writer, speaker, and co-founder of SixFigureStart®. She has coached executives from Amazon, American Express, Condé Nast, eBay, Goldman Sachs, Google, and other leading firms. Prior to launching SixFigureStart® in 2008, Caroline spent 15 years in strategy consulting, executive search, and HR. She is a career columnist for Forbes.com, Money.com, and Time.com and the author of three books. Caroline teaches Professional Development and Negotiation courses at Columbia University and received a grant from the Jones New York Empowerment Fund for her work with the mid-career professional.

Terrie Campbell opens day two with her enlightening keynote, Resilience And Balance: Your Personal North Star Lights The Path. Terrie is the Chief Executive Officer of Esquire Deposition Solutions having joined the company in 2015 as Chief Operating Officer to drive improved and consistent operating practices. As CEO, Terrie is committed to premium client care, achieving optimum effectiveness, and enabling true innovation. She is well-versed in change management, operational process and methodology design, output management and optimization, vertical solutions, and strategic design. Terrie has many years of experience studying generational workforce behaviors and is a driving force behind engaging Millennials in the legal industry. 


Schedule At-A-Glance

  Tuesday, October 16, 2018
7:00 am - 2:00 pm Registration Open
8:00 am - 5:30 pm Pre-conference: Managerial Skills Seminar
 
 
  Wednesday, October 17, 2018
2:00 - 7:00 pm Registration Open
3:00 - 4:00 pm First-Time Attendee Orientation
4:30 - 4:45 pm Welcome & Opening Remarks
4:45 - 6:00 pm Opening Keynote: Insights on Today's Legal Environment, Zena Applebaum
6:00 - 7:00 pm Welcome Reception & Expo Grand Opening
 
  Thursday, October 18, 2018
7:30 am - 5:30 pm Registration Open
7:30 - 8:30 am Continental Breakfast in Expo Hall
8:30 - 9:45 am Morning Keynote: Resilience and Balance: Your Personal North Star Lights the Path, Terrie Campbell
 
9:45 - 10:15 am Refreshment Break in Expo Hall
10:15 - 11:30 am Workshop Session 1
  Educating and Developing your Workforce
 
Leveraging your Resources:
Why Partnering with the Right Service Provider Makes Sense

 
Navigating a Merger:
Understanding Us, Them, You and the New "We"

 
11:30 am - 1:00 pm Lunch on Your Own
1:00 - 2:15 pm General Session: IPMA Talk Live: Peer-to-Peer Roundtable Discussions
2:15 - 2:30 pm Refreshment Break in Expo Hall
2:30 - 3:45 pm Workshop Session 2
  Mental Health:
Dealing with People in Emotional Crisis

 
Crash Course in Social Media
 
Recruiting
 
3:45 - 4:15 pm Refreshment Break in Expo Hall
4:15 - 5:30 pm Workshop Session 3
  Hot HR Topics, Canada Hot HR Topics, USA: In-House and Law Firm
 
 
  Friday, October 19, 2018
7:30 - 1:30 pm Registration Open
7:30 - 8:30 am Continental Breakfast in Expo Hall
8:30 - 9:45 am Morning Keynote: The 10-80-10 Principal, Sunjay Nath
 
9:45 - 10:15 am Refreshment Break in Expo Hall
10:15 - 11:30 am Workshop Session 4
  How to be an Effective Coach for Your Employees
 
How to Structure your In-House Legal Dept and Relationsips with Law Firm Paralegals
 
Rethinking the Annual Performance Review
 
11:30 am - 12:00 pm Expo Break
12:00 - 1:45 pm Annual Business Meeting Luncheon
1:45 - 3:00 pm Workshop Session 5
  Ask the Experts:
Panel Discussion

 
Me Too Movement:
Violence and Harrassment in Law Firms

 
Damaging Communication Mistakes and How to Avoid
 
3:00 - 3:15 pm Refreshment Break
3:15 - 4:30 pm Closing Keynote: The Surprising First Step to Breakthrough Career Success, Caroline Ceniza-Levine
 
4:30 - 5:00 pm Raffle & Closing Remarks
6:00 - 9:00 pm Closing Night Party, sponsored by CT Corporation